Building and delivering Commercial Digital Strategies
Training
Developing tailored training programs (online, in-person, blended) focused on specific system functionalities and best practices.
Creating engaging training materials (videos, tutorials, quick reference guides) accessible across multiple devices.
Delivering train-the-trainer programs to empower internal teams to cascade knowledge.
Tracking training completion and assessing user competency through quizzes and practical exercises.
Providing ongoing support and refresher training to reinforce learning and address evolving needs.
Configuration of Commercial Systems
Conducting thorough needs assessments to understand specific business requirements.
Customising system workflows, data fields, and user interfaces to align with existing processes.
Implementing robust data migration strategies to ensure seamless transfer of information.
Configuring security settings and access controls to protect sensitive data.
Testing and validating system configurations to ensure functionality and performance.
Commercial Capability Model Assessments
Utilizing diagnostic tools and frameworks to assess current commercial capabilities across different areas (e.g., sales, marketing, procurement).
Identifying strengths, weaknesses, and opportunities for improvement within the commercial operating model.
Benchmarking performance against industry best practices and competitors.
Developing targeted action plans to address capability gaps and drive performance improvement.
Integrating Systems Across the Commercial Lifecycle
Establishing seamless data exchange between CRM, ERP, procurement, and other relevant systems.
Automating data entry and eliminating manual processes to improve efficiency and accuracy.
Creating a unified view of customer data across the entire commercial lifecycle.
Enabling real-time data sharing and collaboration between different departments.
Generating Business Intelligence (BI) that allows you to focus on what matters:
Developing interactive dashboards and reports that provide actionable insights into key performance indicators (KPIs)
Utilizing data analytics techniques to identify trends, patterns, and anomalies.
Enabling self-service BI capabilities to empower users to access and analyze data independently.
Setting up automated alerts and notifications to proactively address potential issues.
Planning and Implementing Savings Programmes
Analyzing spending data to identify areas for cost reduction.
Developing strategic sourcing initiatives to negotiate better pricing with suppliers.
Implementing spend management tools to track and control expenditures.
Monitoring savings realization and reporting on program performance.
Highlighting Potentially Fraudulent and Non-Compliant Activit
Implementing data analytics algorithms to detect suspicious patterns and anomalies in transactions.
Setting up automated alerts to flag potentially fraudulent or non-compliant activities.
Conducting regular audits and reviews to ensure compliance with relevant regulations and policies.
Providing training to employees on fraud awareness and prevention.
Rota Procurement Services 